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Terms of Service

Last Updated 11.03.2025

General Terms

These Terms of Service ("Terms") govern your access to and use of the Hostvortex website, services, and any related content (collectively, the "Service"). By accessing, using, or placing an order with Hostvortex, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

These Terms apply to the entire website, any email or other type of communication between you and Hostvortex, as well as any interactions with our services.

Disclaimer of Liability

Under no circumstances shall Hostvortex be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials and services provided by Hostvortex, even if Hostvortex has been advised of the possibility of such damages.

You assume all costs related to servicing, repair, or correction of equipment or data resulting from your use of our materials or services. Hostvortex shall not be responsible for any outcomes resulting from the usage of our resources.

We reserve the right to modify prices and revise our resource usage policy at any time.

Provider Information

Hostvortex
The Service is provided by:
c/o Kevin Rodrigues Nobre
Mittlerer Landweg 1
21033 Hamburg, Germany

License

Hostvortex grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with the terms of this Agreement. The use of the website for purposes beyond personal access requires prior written consent.

Definitions and Key Terms

  • Cookie: small data sent from a website and stored in the user's web browser.
  • Company: Hostvortex, the entity providing the service.
  • Customer: the individual, organization, or entity that subscribes to the services provided by Hostvortex.
  • Device: any internet-enabled device such as a smartphone, tablet, or computer.
  • IP address: A unique identifier assigned to each device connected to the internet.

User Content & Compliance

Users are solely responsible for the content they stream through Hostvortex. By using the service, you agree not to stream, store, or distribute content that violates any applicable laws or regulations, including but not limited to copyrighted material without permission, illegal or illicit content, hateful or violent material, or any form of content that violates third-party rights. Hostvortex reserves the right to remove or restrict access to any content that, in our sole discretion, is deemed inappropriate, unlawful, or in violation of these Terms. We are open to implementing additional restrictions if required to comply with legal obligations or payment provider policies.

Restrictions

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the service.
  • Modify, reverse engineer, disassemble, or attempt to derive the source code of the service.
  • Remove or obscure any proprietary notices on the service.

Cloud Storage & Retention

The Hostvortex service may provide limited-duration cloud storage for live stream recordings ("VODs") to allow content creators access to their past broadcasts. This storage is temporary and intended for personal access only. Stored content is accessible only to the account owner and is not publicly shareable through Hostvortex. Hostvortex does not act as a content hosting or distribution platform. Retention periods may vary based on the user’s plan, and we reserve the right to delete stored content automatically after a defined period.

Payments

If you register for any of our recurring payment plans, you agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time each fee or charge is due. Payments are billed automatically according to your selected plan.

Chargebacks & Fraud Prevention

Users are responsible for ensuring valid and authorized payment methods are used for transactions. In cases of disputed charges or chargebacks, Hostvortex reserves the right to suspend or terminate service access until the dispute is resolved. Repeated or fraudulent chargebacks may lead to a permanent ban from the platform.

Refund Policy

Hostvortex offers several subscription plans. By subscribing to any of these plans users agree to pay the fees associated with that plan. No refunds of prepaid, unused fees shall be issued, unless otherwise stated in a separate agreement or as required by law.

Subscriptions automatically renew at the end of each billing cycle unless canceled by the user. The renewal charge will remain the same as the previous cycle unless there are changes to the subscription plan or pricing Users must provide accurate and up-to-date payment information. Failure to do so may lead to suspension or termination of their subscription.

Payments for our services are processed through a third-party payment provider. Refunds, if applicable, are subject to the refund policies of our payment provider. Users must submit refund requests directly to the payment provider within the timeframe specified in their terms. Hostvortex does not process refunds directly and has no control over the refund decisions made by the payment provider. Users are encouraged to review the payment provider’s refund policies before making a purchase. If you have issues with a payment, please contact the payment provider’s support or refer to their refund terms.

Users who are dissatisfied with the service are encouraged to contact our support team for assistance or resolution. Hostvortex reserves the right to adjust subscription prices. Users will be notified at least 30 days in advance of any changes. Continuing to use the service after the new pricing takes effect signifies acceptance of the updated rates.

Users can cancel their subscription anytime through their account settings. Access to subscribed features will continue until the end of the current billing cycle. Cancellations before the cycle ends will not be eligible for refunds. Refunds will not apply to terminated accounts due to violations of these Terms.

Term and Termination

This Agreement shall commence when you agree to these Terms by completing the signup process and continue until terminated. Hostvortex reserves the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, misuse the service, or fail to make required payments. Termination due to a violation will not entitle you to a refund of prepaid fees. If you wish to terminate your account, you may do so through your account settings or by contacting support.

Your Suggestions

Any feedback, suggestions, or ideas you submit to us will be considered non-confidential and non-proprietary. Hostvortex has the right to use, modify, and incorporate them into our services without obligation to you.

Links to Other Websites

Our service may contain links to third-party websites that are not operated by us. Please review their terms and conditions as we are not responsible for their content or practices. Use of these third-party websites is at your own risk.

Cookies

We use cookies to enhance your experience on our site. You may disable cookies, but this may affect the functionality of certain aspects of our services.

Changes to Our Terms

Hostvortex reserves the right to modify these terms at any time. Any changes will be posted on this page, and we encourage you to review them periodically. Your continued use of the service after the changes takes effect constitutes your acceptance of the updated terms.

Modifications to Our Service

Hostvortex reserves the right to modify, suspend, or discontinue the service at any time, without notice. We are not liable for any interruption in service.

Service Updates

From time to time, we may enhance or improve the features and functionality of the service, which could include patches, bug fixes, updates, upgrades, or other changes ("Updates"). These updates may alter or remove certain features and functions within the service. You acknowledge that we are not required to (i) provide Updates, or (ii) continue to offer specific features or functionalities to you. Additionally, all Updates will become an integral part of the service and will be governed by the terms outlined in this Agreement.

Third-Party Services

We may present or link to third-party content, services, or websites ("Third-Party Services"). By using these services, you understand and agree that we are not responsible for their accuracy, completeness, or legality. We disclaim all liability associated with Third-Party Services and access to them is solely at your own risk, governed by their terms and conditions.

Authorizing Third-Party Apps for Integration

To improve your experience, we allow users to link third-party streaming accounts to the service for easier synchronization of streaming data. The following platforms are supported, and the user’s consent is required for integration:

Unauthorizing Third-Party Apps

Users can revoke access to any third-party apps at any time. If you choose to disconnect an app, any synced data will be removed from the system. Specific actions include:

Removing Stored Data from Third-Party Apps

To remove any data previously synced from third-party services, follow these steps:

1. Sign in to your Hostvortex account.

2. Go to the Account menu and select "Connected Apps."

3. Find the app you wish to unlink and click "Unlink" to delete synced data.

Indemnification

You agree to defend and hold us harmless from any claims, liabilities, or legal costs arising from your use of the service, breach of this agreement, or violation of third-party rights.

No Warranties

The service is provided "AS IS" and "AS AVAILABLE" with no warranties, express or implied. We do not guarantee that the service will be free from errors, interruptions, or that it will meet your expectations. We disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

Limitation of Liability

Our liability, regardless of the cause, is limited to the amount you paid for the service. We are not liable for any incidental, special, or consequential damages, including loss of data, profits, or personal injury, arising from the use or inability to use the service.

Severability

If any part of this Agreement is found to be unenforceable, the rest of the Agreement will remain in effect. If any provision is deemed invalid, it will be modified to reflect the intent of the original provision, as much as possible.

Waiver

The failure to exercise any right under this Agreement shall not be considered a waiver of future enforcement of that right.

Amendments to this Agreement

We reserve the right to update or modify this Agreement at any time. If the changes are significant, we will notify you before they take effect. By continuing to use the service, you agree to the updated terms.

Entire Agreement

This Agreement, along with the Privacy Policy, constitutes the full understanding between you and us. Any conflicting agreements or terms are superseded by this document.

Updates to Our Terms

We may revise our Terms from time to time. We will notify you of these changes, and by continuing to use the service, you agree to abide by the updated terms.

Intellectual Property

The platform, along with all its content, features, and functionalities, are owned by us or our licensors and are protected by intellectual property laws. Unauthorized use of the content is prohibited unless explicitly allowed by these terms.

Agreement to Arbitrate

Disputes related to this Agreement or the service will be settled through binding arbitration, rather than in court. This excludes claims related to intellectual property rights.

Submissions and Privacy

If you submit or post any ideas, creative suggestions, designs, photographs, advertisements, data, or proposals, including suggestions for new or improved products, services, features, technologies, or promotions, you acknowledge that these submissions will be treated as non-confidential and non-proprietary. By submitting, you agree that such materials will become the sole property of our company without any obligation to compensate or credit you. We and our affiliates will have the right to use these ideas in any medium and for any purpose, such as developing, manufacturing, and marketing new products or services, indefinitely.

Promotions

Occasionally, we may offer contests, sweepstakes, promotions, or other activities ("Promotions") that may require you to submit personal information. Please note that each Promotion may have its own set of rules, including eligibility requirements such as age or location restrictions. It is your responsibility to review the rules before entering any Promotion. By participating, you agree to abide by those rules. Additional terms may apply to purchases made through Promotions and are incorporated into this Agreement by reference.

Typographical Errors

In the event of a pricing error or incorrect information listed for any product or service due to typographical mistakes, we reserve the right to refuse or cancel any orders placed for such products or services. This applies even if the order has been confirmed and payment has been processed. If your credit card has been charged and the order is canceled, we will promptly issue a refund to your payment account.

Miscellaneous

If any portion of these Terms is deemed unenforceable by a court of law, the rest of the agreement will remain valid. Any waiver of a provision will only be effective if documented in writing and signed by an authorized representative. In the event of a breach or potential breach, we may seek injunctive or other equitable relief without the need for bond or surety. Users must not use the app in any way that violates laws, infringes on others' rights, or disrupts its functionality. Our service is operated and controlled from Germany, and the service is not intended for use in jurisdictions where such use is prohibited. If you access our service from another location, you are solely responsible for ensuring compliance with applicable local laws. These Terms, along with our Privacy Policy, represent the entire agreement between you and us and supersede all prior understandings. The section headings are for convenience and have no legal effect.

Account Security

Users are responsible for keeping their login credentials secure and for all activities under their account. Hostvortex is not liable for any loss or damage resulting from unauthorized account use.

User Age Limitation

Users must be at least 18 years old to access Hostvortex and its services.

Disclaimer

We do not take responsibility for any content, code, or other inaccuracies present on our service. We do not offer warranties or guarantees regarding the service. We shall not be held liable for any special, indirect, consequential, or incidental damages resulting from the use of the service or its content. Our service is provided "as is" and "as available," without any express or implied warranties. We act solely as a distributor of third-party content and do not control its editorial direction or guarantee the accuracy, reliability, or timeliness of such content. We specifically disclaim all warranties, including those of merchantability or fitness for a particular purpose. Our service’s availability is not guaranteed to be uninterrupted, error-free, or timely. Additionally, we reserve the right to modify or remove content on the service at any time without notice.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where Hostvortex operates, without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising from this Agreement or your use of the service will be resolved through binding arbitration. You agree to arbitrate claims individually, not as part of a class action.

Force Majeure

Neither party shall be held liable for any failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, war, or government regulations.

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