At Hostvortex ("we," "our," or "us"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
If you are located within the European Economic Area (EEA), we may collect and use your personal data. In this section, we explain how and why we collect such data, how we ensure its protection, and the measures we take to prevent misuse.
Personal data refers to any information that can be used to identify a person, either directly or indirectly. This includes, but is not limited to
Identity Data
Name, surname, username, date of birth.Contact Data
Email address, phone number, billing/shipping address.Account Information
Login credentials, preferences, and settings.Financial Data
Payment information, transaction history.Technical Data
IP address, device information, browser type.Usage Data
Website interactions, purchase history.Marketing Data
Preferences for receiving promotions.Contractual Necessity
To provide our services (Art. 6(1)(b) GDPR).Legal Obligation
Compliance with legal requirements (Art. 6(1)(c) GDPR).Legitimate Interests
Business analytics, fraud prevention (Art. 6(1)(f) GDPR).Consent
For marketing communications (Art. 6(1)(a) GDPR). You can withdraw consent at any time.We retain personal data only as long as necessary:
Account information
Retained until account deletion.Transaction records
Retained for legal and tax obligations.Marketing data
Retained until you opt out.Our cloud storage is limited to temporarily storing live stream recordings (VODs) for the account owner’s personal access. These files are automatically deleted after a predefined period. There are no options for publicly distributing stored content through our service. If users request deletion of stored content, we will process such requests within a reasonable time frame, subject to legal and technical limitations.
We may share data with:
Service Providers
Payment processors, hosting services, analytics tools.Legal Authorities
If required by law.Business Transfers
In case of a merger or acquisition.Users are strictly prohibited from using Hostvortex services to store, stream, or distribute content that is illegal, infringes on intellectual property rights, promotes hate speech, incites violence, or violates any applicable laws. We reserve the right to monitor compliance and take action, including content removal and account suspension, against any violations.
If required by law or if we receive a legally binding request from authorities, we may provide access to stored data. Any such disclosure will be limited to what is strictly necessary and in compliance with applicable data protection laws.
We process payments securely through third-party payment providers. Hostvortex does not store full credit card details on its servers. Any payment disputes or chargebacks will be handled in accordance with our refund policy and payment provider agreements. When using third-party payment processors, we adhere to their compliance requirements regarding transaction monitoring, fraud prevention, and data protection. We are open to implementing additional safeguards to meet regulatory standards where necessary.
You have the following rights:
Right to Access
Request a copy of your data.Right to Rectification
Correct inaccurate data.Right to Erasure
Request deletion of data.Right to Restrict Processing
Limit data processing.Right to Data Portability
Transfer your data.Right to Object
Object to certain processing.Right to Withdraw Consent
Stop consent-based processing.We use cookies to personalize your experience. You can disable them through your browser settings, but some functionality may be lost.
We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.
Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
We use "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.
We respect your rights under the GDPR. If you request access to, correction, deletion, or transfer of your personal data, we are committed to complying with your request in a timely manner.
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
If you have any questions or concerns about this privacy policy or wish to exercise any of your rights under GDPR, please contact us at: [email protected]
Last Update 11.03.2025
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